Overview
It is your responsibility to assure the quality of all goods upon receipt. All sales are final except for damaged or defective materials. In order to be eligible to receive a refund or store credit for returned goods that are damaged or defective, your refund or store credit request must be received no more than thirty (30) days from the date your product is received. Any approved refund or store credit will only be for the value of the returned items. Personalized and textile items are not eligible for return. For your security, refunds will be credited back to the original payment method used for the purchase. In the event that your credit card has expired or is cancelled, store credit will be issued.
Non-returnable items:
- Gift cards
- Downloadable software products
To complete your return, we will require evidence of the damaged item and an order reference number.
Need help?
Contact us here for questions related to refunds and returns.